web2.0

Web 2.0 refers to the trend among websites to engage in conversations with their visitors, rather than simply acting as a digital billboard or brochure. In the context of online social change, web 2.0 is about engaging supporters with effective tools and drawing a campaign's power to effect change from the participants themselves.

Just what kind of social change are you interested in?

Some nonprofits, older and more institutionalized, are wary of giving their members "control" of their "message" in the realm of social networks and social media. Mostly, I think that's nothing more than a fear of losing power. When you think you know how to change the world, it can be hard for some people to want to involve others — or give anyone else the credit. What's interesting here is that there's a significant ability for activists to self-organize. The message to nonprofits from the past few years seems pretty clear: Stand in our way, and we'll just go around you.

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Genocide Intervention Network nominated for NetSquared mashup award

NetSquared featured projectThis week, the Genocide Intervention Network was honored to be nominated by the NetSquared community as a 2008 Featured Project for our proposal to upgrade and extend the DarfurScores.org website. Thank you to everyone who offered your support!

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Organizing Rather than Mobilizing: Using Social Networks for Constituency-Building

For the Genocide Intervention Network, involvement in the "social web" is really an outgrowth of our entire mission: To form the first anti-genocide constituency, and to empower our members with the tools to prevent and stop genocide. The words "constituency" and "empower" are key. We're not simply looking for a mailing list or an ATM — we want an educated, active movement of people interested in preventing and stopping genocide. Our members need to be able to think for themselves on the issue, not to simply be another name on a list, but to be a hub in an ever-expanding network.

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Notes from NTC: Participatory Media and the Future of Online Outreach

Although these two panels — "Leveraging the Power of Participatory Media" and "The Future of Online Outreach" — were held separately at the 2007 Nonprofit Technology Conference, I thought that they related so well that I'd present them together.

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Using social news sites to promote advocacy campaigns

8 July 2007

I'm also highlighting this because it is a terrific example of using social news sites like Digg and Reddit to promote a cause ... I had (wrongly) assumed that getting to the top of social news sites was a matter of dumb luck or that if something went viral. But there's strategy involved and a tool to help you execute it.

Beth is talking about the Genocide Intervention Network's use of Collactive, a software plug-in that helps automate some types of social news and social media advocacy campaigns. Collactive features GI-NET as a case study for promoting buried news and mobilizing members. The key thing to remember is that this was an easy, tangible campaign for our supporters to participate in — "get this important news more attention!" — and that even if we hadn't been successful it would have been an effective method for engaging our members.

When you're aiming for a huge goal like stopping genocide, it's important to give supporters those small victories!

Facebook: Still useful, still not a billboard

4 May 2008

Those groups that have found advocacy success on Facebook tend to adopt an approach that USES the one-on-one nature of the site. As one small example, I spoke to a group of pro-choice activists a few weeks ago, many of whom work with students on college campuses. When I asked how Facebook fit into their work, the overwhelming response was that it was essentially an email replacement — they employed Facebook messages to reach individual supporters or small groups of supporters when they were preparing for events or promoting a particular message. The Genocide Intervention Network demonstrates a much more comprehensive and strategic approach but the same basic idea: as Ivan Boothe wrote last year.

Note that Ivan is describing something very different than traditional mass communications: he’s talking about working closely (no doubt frequently one-on-one) with people on Facebook and other networking sites over a long period of time to help build a cadre of very committed activists — something that most electoral campaigns (and even most issue advocacy campaigns) simply can’t do, whether because of lack of time or lack of resources.

Colin Delaney's article, "Has Facebook Jumped the Shark as a Political Tool?," references my article on organizing rather than mobilizing — that social networking is about communication, not finding another way to pump your supporters for donations or signatures on a petition. This might be particularly challenging for all but the largest and tech-savvy electoral campaigns (as Chris Hughes, now of my.BarackObama.com, would know). For extraparliamentary activism, though, it's still a powerful tool for meeting your supporters where they are and organizing them into long-term social movements.

Interview on 'bottom-up' social networking from Personal Democracy Forum

4 December 2006

Offering concrete ideas for how to solve a seemingly insurmountable problem can give people a sense that they, as individuals, have a stake in an issue. The Genocide Intervention Network links to a list of "ten things you can do to stop genocide." Ivan Boothe argues that these steps, broken down into easily digestible chunks, give people an easy way to participate. Although they also link to the Genocide Intervention Network's main web site, that isn't always the point. "A number of these steps aren't even within our organization," Boothe says. This sort of advocacy is similar to bottom-up, open-source collaborative projects like Wikipedia, in which no one group has proprietary ownership over an idea or a product; instead, the goal is a constant generation of awareness and ideas. A MySpace page, says Boothe, isn't simply an advertisement for an organization, "it's a tool for mobilizing people for different kinds of action."

Joshua Levy's article at PDF articulates the "rules for using MySpace" derived from his interviews with me and with Scott Goodstein, another online organizer who has done some amazing work. I wrote more extensively about the issues raised in this interview in my blog posting, "The theory of bottom-up social networking."

Resource: Beth's Blog: How Nonprofits Can Use Social Media

"A place to capture and share ideas, experiment with and exchange links and resources about the adoption challenges, strategy, and ROI of nonprofits and social media." Beth Kanter explores the social use by nonprofits of images (e.g., Flickr), video (YouTube) and microblogs (Twitter), among other technologies.

Resource: e.politics

"Online advocacy tools and tactics." Colin Delany explores the intersection of politics and technology, with a specific focus on nonprofits and social change organizations using innovative methods and online technology to achieve their goals.

Resource: The DIAtribe

Democracy in Action (DIA) is a nonprofit that provides online advocacy and fundraising suites for nonprofits — if you've signed a petition or made a donation online, chances are likely you've encountered DIA's software. The DIA blog highlights successful online advocacy and fundraising campaigns by their customers and other organizations, as well as announcing news about DIA software itself.

Resource: NetSquared

NetSquared is a community of nonprofits and groups who are using technology — especially social networks and social media — for social change. In addition to the blog, NetSquared sponsors gatherings in many cities called Net Tuesdays, as well as an annual NetSquared conference.